Could not get into groq api key/docs page :Access denied. Please check your network settings

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1

I only got this on my computer, my phone could still get into these pages

2

Hi! Could you make sure you’re not on a VPN, or you’re not on a wifi network that’s under a corporate firewall or VPN? Sometimes those may get blocked

3

Hello @yawnxyz

I am using Groq through Digital Ocean for my app, and I am getting the same thing here, Though it works perfectly on my localhost. I am making an API call to Whisper.

{“error”:{“message”:“Access denied. Please check your network settings.”}}

5

Hi! Are you getting these through your Digital Ocean hosted app, but it works on your localhost? I just checked running a Fetch API call using DO’s serverless functions and it doesn’t seem to be blocking me — maybe try switching to another data center, and make sure you’re running from the right API endpoint!

We show this error when we detect a VPN is hitting the endpoint.

6

We are getting the same error. We use Fly.io, which I believe uses AWS, and it is inconsistent, too. Sometimes requests succeed, but sometimes they fail with 403.

7

Replied in the other thread; Fly.io runs their own servers in DC’s across various regions. I run my own projects on a couple of regions in Fly w/o issue, so I’m suspecting it’s a region-specific + cloudflare issue. Replied in the other thread.

8

Hey, we’re facing this issue out of the blue as well!
We’re on Digital Ocean and are getting the same 403 error. Our DO servers are in Frankfurt, Germany.

9

Just a follow-up. It started working out of the blue.
However, I’d still like to know what I should be looking out for