Groq Forum Guidelines

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Welcome to the Groq Community Forum! 🎉

This is a place for our community (that's you!) to connect, ask and answer questions, share feedback, and collaborate.

Please take a moment to review our Forum Guidelines! We want to make sure this space stays organized and that conversations stay constructive.

By participating in this community, you agree to adhere to our Code of Conduct. Along with this, we ask that you follow these simple rules:

🤝 Be Respectful

Kindness is key. Avoid offensive language, personal attacks, discrimination, and harassment. Treat everyone with respect, fostering a welcoming environment for all.

🗑️ No Spamming

Don't post repetitive or irrelevant content. This includes posts solely related to crypto tokens. Keep discussions focused and valuable.

📁 Use Appropriate Categories

Follow category guidelines for organized discussions. Post your questions, feedback, or bug reports in the designated areas. Search for similar topics before posting to avoid duplicates, and be clear and concise in your posts.

✅ Keep Content Appropriate (SFW)

Ensure all shared content is suitable for a general audience. No explicit, offensive, or inappropriate material is allowed.

🎯 Self-Promotions are OK, but...

Promoting products, services, or social media is only permitted in the dedicated [Self-Promotion category](https://groq-en-community.insided.com/self-promotion-32). Avoid soliciting or promoting outside this specific area.

🔒 Protect Private Information

Refrain from sharing personal information (like phone numbers or email addresses) of yourself or others.

🧑‍⚖️ Listen to Moderators and Admins

Follow instructions from the moderation team. Their guidance helps maintain a safe and productive environment for everyone.

❤️ Engage and Mark Solutions

Use the like feature to show appreciation for helpful posts. If your question gets answered, please mark the relevant reply as the solution to help others.

🚩 Report Issues

If you encounter content that violates these guidelines (spam, inappropriate posts, etc.), please use the report function (...) to flag it for moderator review.

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Is there anyone, who can help me?

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Hi Noah,

Did you create the account yourself or did you join another person’s org or team (or if they invited you)? If they invited you only they’re able to create an API key. If you created your account and your own org, could you please email me your org ID (you can find it here: https://console.groq.com/settings/organization) at jzheng@groq.com

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1919×869 38.9 KB

Here you can see the issue, epmty

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1909×865 35.7 KB

As you can see this too!

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Everytime I try to log In this issue I have to face this issue

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I’m looking into this, will email you some questions.

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Could you try a few things:

  1. Log out of all devices and clear cache / hard refresh
  2. Sign out and back in again using incognito mode and/or a different browser
  3. Turn off any VPN or tunneling software (eg Cloudflare Warp, etc)
  4. Try turning off ad blockers as they might block required JS

Please let me know if any of those works

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I'm having the exact same problem as Noah. I can't generate an API, and it won't let me join any organizations. I'd appreciate some help.

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Thanks for reporting Erick, we’ve been rolling out some fixes to Accounts and auth; more fixes rolling out soon

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I still can't create an API, I can't join a team, and I don't have a developer profile. I'd like some help with that, please.

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Could you both please follow this tutorial to generate the network request HAR files for us to debug?
https://support.zendesk.com/hc/en-us/articles/4408828867098-Generating-a-HAR-file-for-troubleshooting

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I am facing the exact same issue I created an account and can't create an api

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Hi all, I’ve sent you emails separately.

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Hi, I have the same problem as Noah and the others. I couldn’t generate an API because I don’t have a developer role. I’ve tried logging in with different accounts, but I always run into the same problem. Could you please help me find a solution?😭😭

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Hi, I have the same problem as Noah and the others. I couldn’t generate an API because I don’t have a developer role. I’ve tried logging in with different accounts, but I always run into the same problem. Could you please help me find a solution?:sob::sob:

Hi, just wanted to let you know that I finally got an API, but I’m using a different device with the same account. Not sure what’s going on with my laptop.

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Hi ​@niss, thanks for reporting.

We’ve seen a few reports like this but we’ve hard a hard time diagnosing the root cause; could you please tell us your browser/OS/country, and how and when you initially created the account?

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I created my account two days ago (Wednesday around 9:00 PM). At that time, I created another account because I couldn't generate an API. I also tried using incognito mode and following some tutorials, but it didn't work. Yesterday (Friday around 5:00 PM), I tried logging in with the same account on a different laptop, and it worked.

  • Browser: Google Chrome (both devices)
  • OS: Windows (both devices)
  • Country: Indonesia
  • How I created the account: Using Google account